Shipping Information

Shipping costs and countries
Shipping to Germany and all EU countries is free of charge.

Non-EU countries:
USA, Australia, Canada, Israel, Russia and Turkey € 20,-

Your country isn´t listed? We´ll find a way, write to us at


We pay the cost of return. This is carried out by our return portal which will enable you to print out your free return label.

Shipment tracking
You can check the current shipment status of your parcel at any time using your parcel ID number/shipment number. You will receive further information on shipment tracking in your delivery confirmation by e-mail.

Delivery information

The exact delivery time for your order will be displayed in the shopping cart for an online order and will be send to you personally by our employees for an order placed on the phone. If you have given us your e-mail address while placing your order, we will send you an order confirmation confirming delivery time. Your e-mail address will receive  other helpful information linked to your order as well, such as delivery and return confirmation.


If some articles are not available at short notice or if the promised delivery time is delayed, we will inform you by e-mail.

Shipment splitting
If the waiting time is too long, we will automatically split the shipment, i.e. you will receive the available items and the delayed items will follow in a separate package. If we have your e-mail address, we will send you confirmation of delivery about your order in separate packages.

Logistic partners
The ordered articles are packed by us as quickly as possible and handed over to our logistics partner ready for dispatch. Please note that we have no influence on delays caused by our logistics partners.
Size Guide


You don't know what size you need?
Our guide will help you determine your ring size.


You don't know what size you need?
Our guide will help you determine your Bracelet size.